21-22 AUG 2008 Register Now

The retention of high performing staff is crucial to organisational success, and now more than ever, high performing employees have the luxury of choosing their employer. As a result, organisations must change their focus from having efficient recruitment practices to the development of effective retention strategies.

The Strategic Talent Management: Recruiting and Retaining Talent workshop is designed to increase organisation’s abilities to identify retention strengths and the factors that influence employee’s to resign.

Participants will audit their organisation’s retention strengths and weaknesses and learn practical tools to put to work immediately.

The workshop raises awareness of the impact of the manager on the day-to-day experience of life at work. Participants review the results of 8 years of employee retention research to understand the link between staff retention and manager skills and practices.

Participants walk away with their own tailored retention action plan and 5 immediately useful retention tools.

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28-29 JUL & 31 JUL-1 AUG 2008   Register Now 

Focusing on IT Procurement, Contract Negotiation and Risk Management – Key Legal and Commercial Issues and Current Best Practices in the IT sector For too long, major IT projects have suffered from the stigma of “over budget” and “over time” (or worse).  That’s a bad sign and even worse when IT systems and value-added services have become a critical driver for companies to: Achieve and maintain competitive advantages in their industry Win customers and new business Continue to make year-on-year cost savings Increase productivity Comply with regulatory requirements Train and retain key staff, and much more! Yet rhetoric still reins!  We continue to talk of “win-win” IT projects, of establishing strategic “partnerships” between suppliers / service providers and customers, but too often this rhetoric is not delivered in the form of a successful project.  This Masterclass has been developed to meet the increasing demand from the IT industry for a thorough analysis of how strategic IT projects can be better managed and implemented at each of the critical stages, from concept through to fulfilment. It offers delegates an excellent opportunity to learn and discuss the best practices that have been developed and refined in the context of planning, negotiating and managing strategic IT procurement and implementation projects.How IT is applied within the organisation will have an immense impact on whether it will attain its vision, mission or strategic goals.

28-29 JULY 2008  Register Now

Your website is one of the first places your target audiences look for information about you and your business. 

• Have you created user journeys throughout your site that are based on your key audiences?
• How they think about looking for information? 
• Have you created an online strategy for your site that works together with your business strategy? 

This workshop will help you understand how to transform your online environments so that your users can find what they are looking for, in the way they think about looking for it.  It will also help you understand how to use your site strategically to improve your business, your customer service and your content so you communicate more effectively to your key audiences. 

Benefits of Attending

Attend this workshop to:

• Improve the usability your website
• Understand how to create user-led journeys through your site
• Learn how to do effective user experience design
• Create an online strategy for your organisation
• Communicate more effectively to all your target audiences
• Understand the impact web 2.0 and other trends have had on website usability
• Measure the success of your site using content and user metrics
• Understand your site and your content’s “findability”
• Start capturing real knowledge and information about your target audiences so you can continue to improve your site

21-22 & 24-25 JUL 2008 Register Now

"Motivated People Make the Difference" 

In this two day hands-on interactive workshop, you will work through generating winning Internal Communication & Change strategies that will not only engage your employees, but generate the results your business wants. A healthy bottom-line! Organisations today recognise that effective employee communications and the ability to manage change is intrinsically linked to overall business performance. The relationship between Management and employees through good communication practices is recognised as essential.

• This programme will take you on a journey from setting the scene to measuring your success. Ideal for both seasoned Communicators who are looking for a different approach as well as getting buy-in to their vision and those starting out who want to make a powerful first impression. This is an essential programme for those in charge of managing and implementing change within their organization. You will explore a number of case studies, gain a few models to help you in the future and take part in some practical work.

BENEFITS OF  ATTENDING THIS COURSE

• Understand the elements that make up an internal communication strategy
• Understand the important elements of a winning strategy including the 4 M’s
• Be able to identify the best channels and activities that will work for you
• Identify the best strategy for your leaders
• Understand how change communication differs in its delivery
• Understand the elements of planning for change including the emotions people go through and how to manage stakeholders
• Know how to have the conversations in your organization to deliver change
• Have an insight how many key organizations have managed change in the past

7-8 & 10-11 JULY 2008   Register Now   

			“If turnarounds are NOT properly Planned, Managed and Controlled, Companies run the Risks of Serious Budget Overruns, Costly Schedule Delays and Negative Impactson Customers.” In this programme you will learn: • How to develop a shutdown/turnaround strategy • Management of all stages of the shutdown process • Develop the management plan, work plans, resource plans and budget • How to management related issues such as risk and safety Key Learning Benefits of Attending this Course: Delegates attending the programme will learn to: • Enhance your company’s turnaround management capabilities, and to ensure a team approach in the planning and execution of plant shutdowns and turnarounds • Provide a comprehensive understanding of effective turnaround management techniques and implementation • Create awareness of planning methods and an integrated organisational approach in the execution of successful turnarounds • Incorporate latest developments in turnaround planning and management techniques and emerging industry trends

15-17 SEPT 2008 Register Now

The main objective of the course is to examine and understand the impact of highpressures and high temperatures (HPHT) on the drilling and completion technology of deep wells. A few applications that require a knowledge of the maximum values of  bottom-hole temperatures and hydrostatic pressure include drilling mud program design, cementing of casing, evaluation of fluid losses while drilling, bit performance, stability of well's wall, logging tool design, log interpretation, and  thermal stresses in drill pipes and casing.

By using field cases it is shown that for hot deep wells the bottom-hole hydrostatic pressures predicted with constant surface densities to be in error by hundreds of PSI. Methods of determining the density of drilling muds/brines and hydrostatic/differential pressure are presented.

This course will demonstrate how to combine the use of computer models, approximate analytical solutions, and empirical (based on field data) relationships for determination of static formation temperature, shut-in temperature, downhole circulating temperature, mud density, and hydrostatic pressure.

9-10 & 12-13 JUN 2008 Register Now

Since the events of Y2K and September 11, there has been an increasing level of risk awareness - whether related to terror, pandemic, power outage, reputation, financial, security, IT or other risks.  The need for organisations to have proper Business Continuity (BC) planning and Disaster Recovery (DR) management processes in place is ever increasing, in order for them to continue their business in the event of a disruption, and maintain customer service levels, staff safety and job security.

Historically, IT has been the area of focus in terms of Disaster Recovery.  However, a broader, whole-of-business approach is now becoming mandatory and regularly audited by government authorities, for example in the finance/insurance industry.  But also in other industries and government, we see more and more awareness that the business - not IT - should be the key driver when optimising services, procedures and systems for Disaster Recovery

Course Programme includes:

• Setting clear objectives for Business Continuity in your organisation
• Considering any audit/compliance requirements that your organisation/industry may be subject to
• Determining your organisation’s critical business processes, activities, resources and dependencies
• Assessing the consequences of the crisis scenarios for your organisation in dollar terms as well as operationally
• Creating an organisational structure/framework for DR/BC processes and documenting clear roles and responsibilities

26-27 MAY 2008 Register Now 

ARE YOU READY FOR THE WIRELESS AND ITS SECURITY RISKS?

This OWSE certification programme has been specially designed for those who want to learn more about the various ways to perform a wireless security audit within the internationally-recognised Open-Source Security Testing Methodology Manual (OSSTMM) framework.

This 2-day programme consists of a wide variety of practical coursework, as well as a practical technical lab examination on the last day of the course.

Benefits for Attending This Course:

• Be a Certified OWSE after this Workshop.*
• Gain comprehensive understanding about Radio Frequency (RF) fundamentals.
• Be equipped with the ability to isolate and analyse wireless networks from Layer 1 to Layer 3.
• Gain the knowledge of what preparations have to be made prior to conducting a wireless security test.
• Develop a comprehensive technical understanding of how to practically execute a wireless security test.
• Learn how to audit wireless networks using a variety of methods and tools, and also how to create your own tools.
• Have the ability to recommend countermeasures based on wireless audit results.
• Understand the legal implications of wireless security testing

14-16 APR 2008  Register Now

This 3-day course is perfect for IT Project Leaders and Team members who are required to manage one or more concurrent projects.  It will cover everything that is needed to immediately start working and managing an IT project effectively.  The course also provides an essential foundation for successful PMP® Exam preparation

BENEFITS OF ATTENDING

At the end of the course, participants will be able to:

• Understand key concepts, terms and principles of project management
• Adopt a project management methodology based on industry’s best practices
• Establish project goals and objectives in alignment with organizational goals
• Develop smart and realistic project objective statements
• Estimate accurate project time and costs using proven techniques
• Establish a detailed project management plan to facilitate monitoring and control
• Understand team dynamics and better develop project teams
• Use a sensible and realistic approach to identify and manage stakeholders
• Use a practical, step-by-step approach to project risk management
• Successfully manage one or multiple concurrent projects